8.0
Based on 54 reviews

Hotel Cielo

About a 10-minute walk from Quinta Alegria Shopping Mall, the 3-star Hotel Cielo Playa del Carmen includes 16 rooms. For safety purposes, the hotel is appointed with a safe deposit box and 24-hour security service.

Located in front of Quinta Avenida, the accommodation also provides easy access to Los Fundadores Park. Disabled-friendly beach is merely 7 minutes' walk from this hotel, while Aeropuerto de Playa del Carmen airport is 5 km from it. There is Xcaret about 7 km away, and ADO Tourist Terminal bus station relatively close to the property.

The units at Hotel Cielo include individual climate control and central heating. Some of them comprise a patio and a balcony, furnished with a sofa bed. Bathrooms have a walk-in shower and a separate toilet, along with hair dryers and bath sheets. The units also look over the sea.

Snack on the Beach offers Italian dishes and is situated just 8 minutes' walk from this Playa del Carmen hotel.

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General information

Contact information

Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico;

Cielo reservations available at 'rooms'

Cielo phone number isn't available on our site, if you want to call Cielo visit site of a hotel

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Cielo Location

 Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico

Cielo Hotel Deals

Guest reviews

Guest reviews are submitted by our customers after their stay at Hotel Cielo

Scott

2020-09-24

This hotel had everything we needed, we liked people and location. 10 mins walk to the center. For dinner, we went to Las Brisas, it was right next to the venue. A sunny patio is why we chose it. We recommend.

8

Barbara

2020-08-16

For tea and goodies visit Que Huevos, located close by. Quinta avenida was easy to reach. Mexican decor. The staff was amazing, and we had the benefit of just 10 minutes' walk right to disabled-friendly beach.

9

Roger

2020-11-01

We loved how close it was to quinta avenida. Special note of thanks to maid. Comfortable pillows and bed👍

10

Donald

2020-12-16

The rooms are classic, the breakfast is excellent! Would like to stay there on the next trip because of the proximity to quinta alegria shopping mall.

9

François

2020-07-01

It was an awesome hotel, we loved everything, no complaints. We could see the terrace from our window. The venue is within walking distance of the beach. Great choice for trip...

9

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Based on 54 reviews

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Main Features

  • Wi-Fi

  • 24-hour reception

  • Meeting/ Banquet facilities

  • Air conditioning

  • No pets allowed

Cielo Amenities

  • General

    No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access
  • Leisure & Sports

    Sun terrace
  • Cielo Guest Services

    Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Meeting/ Banquet facilities
  • Happy hour
  • Room Amenities

    Air conditioning
  • Patio
  • Terrace
  • Garden furniture
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock

Cielo Offers

Rooms
Frequently asked questions
  • Where is Cielo Hotel situated?
    Cielo Hotel is just a stone’s throw away from the city’s key locations and sites, including Disabled-friendly beach and Quinta Avenida.
  • 🚪
    What room types does Cielo provide?
    A room in Cielo costs approximately $123.
  • 🌇
    What is the distance from Cielo Hotel Playa del Carmen to the heart of the city?
    The heart of the city can be found within 1 km from Cielo Hotel Playa del Carmen.
  • Which airport is close to Cielo Hotel?
    The closest airport is Aeropuerto de Playa del Carmen and it is placed within 0.6 km from Cielo Hotel.
  • 🚎
    Which transport stops can we find near Cielo Hotel Playa del Carmen?
    The closest bus stop is Colectivo pick up, and it is placed within 250 metres of Cielo Hotel Playa del Carmen.
  • 🕌
    What attractions are close to Cielo Hotel?
    Popular spots near Cielo Hotel include Mario Villanueva Stadium Madrid, Mamita's Beach Club, Nuestra Senora del Carmen Catholic Church, among others.
  • 🍹
    Are there any good restaurants close to Cielo Hotel Playa del Carmen?
    Guests can have lunch or dinner at Mr. Chile within 100 metres of Cielo Hotel Playa del Carmen.
  • What payment methods do you accept at Cielo?
    Payment methods available in Cielo include Visa and Mastercard.
  • What facilities can be used at Cielo Hotel?
    Cielo Hotel provides such facilities as a sunbathing terrace and a restaurant.
  • What facilities can be found in the rooms at Cielo Hotel Playa del Carmen?
    Some rooms of Cielo Hotel Playa del Carmen welcome guests with the following facilities:
    • a work desk
    • a safe
    • a balcony
    • a separate toilet
  • Does Cielo Hotel provide an airport shuttle?
    Yes, Cielo Hotel can arrange bus shuttle.
  • Can I cancel my booking at Cielo Hotel Playa del Carmen?
    Yes, Cielo Hotel Playa del Carmen offers free cancellation.